Relevance verified: 2026-05-11
These Terms and Conditions (“Terms”) govern your access to and use of the GetSlots Casino website located at https://getslots-casino-canada.com/ (the “Site”). By registering an account, depositing funds, or participating in any games or promotions offered through the Site, you confirm that you have read, understood, and agreed to be bound by these Terms in full. If you do not agree with any part of these Terms, you must not use the Site or any of its services.
GetSlots Casino operates under licence number OPIG1231707 and is committed to providing a fair, transparent, and secure online gambling environment for Canadian players. Our registered address is 400 4 Ave SW, Calgary, AB T2P 0J4, Canada.
1. Definitions
Throughout these Terms, the following definitions apply:
“Account” refers to the personal user account created upon successful registration on the Site.
“Player,” “you,” or “your” refers to any individual who accesses the Site, creates an Account, or uses any of the services provided by GetSlots Casino.
“We,” “us,” “our,” or “the Casino” refers to GetSlots Casino and its operators, affiliates, and partners acting under licence number OPIG1231707.
“Services” refers to all gaming products, promotional offers, customer support, and any other features available through the Site.
“Bonus” refers to any promotional credit, free spins, cashback offer, or other incentive provided by the Casino to eligible Players.
“Funds” or “Balance” refers to any real-money amounts held within a Player’s Account, whether deposited, won, or credited as part of a promotion.
2. Eligibility and Account Registration
2.1. To use the Services offered by GetSlots Casino, you must be at least nineteen (19) years of age in provinces and territories where the legal gambling age is 19 (including British Columbia, New Brunswick, Newfoundland and Labrador, Nova Scotia, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Saskatchewan, and Yukon), or at least eighteen (18) years of age in Alberta, Manitoba, and Quebec, in accordance with the applicable provincial or territorial legislation.
2.2. You must be physically located in Canada at the time of registration and when placing any wagers or accessing real-money gaming features on the Site.
2.3. Each Player is permitted to hold only one (1) Account. Opening multiple accounts is strictly prohibited and may result in the suspension or permanent closure of all associated accounts, along with forfeiture of any balances held therein.
2.4. During the registration process, you are required to provide accurate, complete, and up-to-date personal information, including but not limited to your full legal name, date of birth, residential address, email address, and telephone number.
2.5. GetSlots Casino reserves the right to verify your identity at any stage, including but not limited to during registration, upon requesting a withdrawal, or when unusual account activity is detected. Verification may require you to submit copies of government-issued photo identification, proof of address (such as a utility bill or bank statement dated within the last three months), and proof of payment method ownership.
2.6. If you fail to provide satisfactory verification documents within a reasonable timeframe, the Casino reserves the right to restrict, suspend, or close your Account and withhold any pending withdrawals until verification is completed.
2.7. You are solely responsible for maintaining the confidentiality of your Account login credentials. Any activity conducted through your Account will be treated as having been authorized by you. You must notify the Casino immediately at [email protected] if you suspect unauthorized access to your Account.
3. Prohibited Jurisdictions and Restricted Use
3.1. The Services are intended exclusively for Players located in Canada. GetSlots Casino does not accept registrations or wagers from individuals residing in jurisdictions where online gambling is prohibited by local law.
3.2. It is your sole responsibility to determine whether your use of the Site complies with all applicable laws and regulations in your specific province or territory of residence. The Casino does not provide legal advice regarding the legality of online gambling in your jurisdiction.
3.3. The use of virtual private networks (VPNs), proxy servers, or any other technology designed to mask or misrepresent your geographic location is strictly prohibited. Accounts found to be using such technologies may be immediately suspended or terminated, and any associated funds may be forfeited.
4. Deposits and Payment Methods
4.1. GetSlots Casino supports a range of deposit methods available to Canadian players, including Visa, Mastercard, Apple Pay, Google Pay, Bitcoin (BTC), Tether (USDT), and Ethereum (ETH). The availability of specific payment methods may vary depending on your province of residence and is subject to change without prior notice.
4.2. All deposits must be made using a payment method that is registered in your own name. Third-party deposits are not accepted under any circumstances.
4.3. The minimum and maximum deposit limits are displayed on the cashier page of your Account and may differ depending on the selected payment method. GetSlots Casino reserves the right to adjust these limits at its discretion.
4.4. Deposits are generally processed immediately. In certain cases, delays may occur due to payment provider processing times, security checks, or technical issues beyond the Casino’s control.
4.5. All transactions are processed in Canadian Dollars (CAD) unless otherwise indicated. If you deposit using a cryptocurrency, the conversion rate applied will be the rate at the time of the transaction as determined by the relevant payment processor.
4.6. GetSlots Casino does not charge fees on deposits; however, your payment provider or financial institution may impose its own processing charges. You are responsible for any such fees.
5. Withdrawals
5.1. You may request a withdrawal of available funds from your Account at any time, subject to these Terms and any applicable bonus conditions.
5.2. Withdrawal requests are subject to identity verification. If your identity has not yet been verified, the Casino will initiate the verification process before releasing any funds.
5.3. Withdrawal processing times vary depending on the payment method selected. The Casino aims to process all withdrawal requests within 24 to 72 hours following successful verification. Cryptocurrency withdrawals may be processed faster, while bank transfers and card withdrawals may take additional business days to reflect in your account.
5.4. Minimum and maximum withdrawal limits apply and are displayed in the cashier section of your Account. The Casino reserves the right to process large withdrawals in instalments at its discretion.
5.5. Where possible, withdrawals will be processed using the same payment method used for the most recent deposit. If this is not feasible, the Casino may offer an alternative withdrawal method.
5.6. The Casino reserves the right to delay or refuse any withdrawal request if there is reasonable suspicion of fraudulent activity, bonus abuse, collusion, or any other violation of these Terms. In such cases, the Casino may also initiate an investigation and suspend the Account pending the outcome.
6. Bonus Terms and Promotions
6.1. GetSlots Casino may offer various bonuses and promotional offers to eligible Players from time to time, including but not limited to welcome bonuses, deposit match bonuses, free spins, cashback promotions, and loyalty rewards.
6.2. Each bonus or promotion is subject to its own specific terms and conditions, which will be communicated at the time the offer is made available. In the event of a conflict between these Terms and the specific terms of a particular promotion, the specific promotional terms shall prevail.
6.3. Unless otherwise specified, all bonuses are subject to wagering requirements that must be fulfilled before any bonus funds or winnings derived from bonus play can be withdrawn. The applicable wagering requirement multiplier will be clearly stated in the relevant promotional terms.
6.4. GetSlots Casino reserves the right to exclude certain games from contributing towards wagering requirements or to assign different contribution percentages to different game categories. Slot games typically contribute 100%, while table games, live dealer games, and other game types may contribute at a reduced rate or not at all. The specific contribution rates will be outlined in the bonus terms.
6.5. Bonuses are intended for recreational play and may not be used as part of any professional or systematic gambling strategy. The Casino reserves the right to void bonuses and any associated winnings if it determines that a Player is engaging in bonus abuse, irregular play patterns, or any strategy designed to exploit promotional offers.
6.6. Unless expressly stated otherwise, only one bonus may be active on an Account at any given time. Claiming a new bonus while another is still active may result in the forfeiture of both the bonus and any associated winnings.
6.7. The Casino reserves the right to modify, suspend, or cancel any bonus or promotional offer at any time and for any reason without prior notice. Any changes will not affect bonuses that have already been claimed and are in the process of being wagered.
7. Games and Software
7.1. GetSlots Casino offers a catalogue of over 10,000 games supplied by reputable third-party software providers, including but not limited to Play’n Go, Evolution, Playtech Live, Spribe, PG Soft, BGaming, Evoplay, Ezugi, 3 Oaks Gaming, SmartSoft, Turbo Games, OnlyPlay, Barbara Bang, and VoltEnt.
7.2. All games on the Site utilise certified Random Number Generator (RNG) technology to ensure that game outcomes are entirely random and fair. The RNG systems are tested and certified by independent third-party auditing firms.
7.3. In the event of a malfunction during gameplay, all bets placed during the affected round may be declared void. If a game round is interrupted due to a technical issue on the Casino’s side, any wagers placed will be refunded to your Account.
7.4. You acknowledge that gambling involves a degree of risk and that there is no guarantee of winning. The Casino does not make any representations or warranties regarding the likelihood of winning or the profitability of any game.
7.5. The Casino reserves the right to remove, modify, or temporarily disable any game at any time without prior notice.
8. Responsible Gambling
8.1. GetSlots Casino is committed to promoting responsible gambling and providing tools to help Players manage their gaming activity. We encourage all Players to gamble responsibly and within their financial means.
8.2. The following responsible gambling tools are available through your Account settings:
Deposit Limits: You may set daily, weekly, or monthly deposit limits to control the amount of money you deposit into your Account within a specified period.
Session Time Limits: You may set reminders or limits on the duration of your gaming sessions.
Loss Limits: You may set a maximum amount that you are prepared to lose within a given period.
Self-Exclusion: You may request to be excluded from the Site for a defined period or permanently. During the self-exclusion period, you will be unable to access your Account, place any wagers, or receive promotional communications.
Account Cooling-Off Period: You may request a temporary suspension of your Account if you wish to take a break from gambling.
8.3. If you believe that your gambling activity is becoming problematic, we strongly encourage you to seek support. The following organisations provide free and confidential assistance:
ConnexOntario: 1-866-531-2600 or visit https://www.connexontario.ca/
Gambling Therapy: https://www.gamblingtherapy.org/
GambleAware: https://www.begambleaware.org/
Responsible Gambling Council (Canada): https://www.responsiblegambling.org/
8.4. GetSlots Casino will not knowingly send marketing or promotional material to any Player who has self-excluded or opted out of promotional communications.
8.5. The Casino reserves the right to close or restrict an Account if it has reason to believe that a Player’s gambling activity may be harmful to them, even without a formal self-exclusion request.
9. Prohibited Activities
9.1. When using the Site and Services, you agree that you will not engage in any of the following:
Using the Site for any unlawful purpose, including money laundering, fraud, or the financing of terrorism.
Attempting to manipulate, exploit, or interfere with the operation of any game or feature on the Site.
Using automated software, scripts, bots, or any other tools designed to interact with the Site without express written permission from the Casino.
Colluding with other Players to gain an unfair advantage in any game.
Providing false, misleading, or incomplete information during registration, verification, or at any other time.
Opening or operating multiple Accounts, whether directly or through third parties.
Using the Site while under the influence of drugs or alcohol to an extent that impairs your judgment.
Engaging in abusive, threatening, or offensive behaviour towards Casino staff or other Players, including through the customer support channels.
9.2. GetSlots Casino reserves the right to investigate any suspected breach of these Terms and to take appropriate action, which may include suspension or permanent closure of your Account, forfeiture of balances, and reporting to the relevant authorities.
10. Intellectual Property
10.1. All content on the Site, including but not limited to text, graphics, logos, images, software, game designs, and audiovisual material, is the property of GetSlots Casino or its licensors and is protected by Canadian and international copyright, trademark, and other intellectual property laws.
10.2. You are granted a limited, non-exclusive, non-transferable, and revocable licence to access and use the Site strictly for personal, non-commercial entertainment purposes.
10.3. You may not reproduce, distribute, modify, reverse-engineer, or create derivative works from any content on the Site without the prior written consent of GetSlots Casino.
11. Privacy and Data Protection
11.1. GetSlots Casino collects, processes, and stores personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation, including the Alberta Personal Information Protection Act (PIPA) and Quebec’s Act Respecting the Protection of Personal Information in the Private Sector (Quebec Privacy Act).
11.2. The types of personal information collected, the purposes for which it is used, and the measures taken to protect it are described in our Privacy Policy, available at https://getslots-casino-canada.com/privacy-policy/.
11.3. By creating an Account and using the Services, you consent to the collection, use, and disclosure of your personal information as described in the Privacy Policy and these Terms.
11.4. You have the right to access, correct, and request the deletion of your personal information, subject to any legal obligations requiring the Casino to retain certain records. To exercise these rights, please contact [email protected].
12. Limitation of Liability
12.1. GetSlots Casino provides the Site and Services on an “as is” and “as available” basis. To the fullest extent permitted by applicable Canadian law, the Casino makes no warranties, express or implied, regarding the availability, reliability, accuracy, or fitness for a particular purpose of the Site or Services.
12.2. The Casino shall not be held liable for any direct, indirect, incidental, special, or consequential damages arising from or in connection with your use of the Site, including but not limited to loss of data, loss of profits, or any damages resulting from interruptions in service, technical errors, or unauthorized access to your Account.
12.3. The Casino’s total aggregate liability to you for any claims arising from or relating to these Terms or the Services shall not exceed the total amount deposited by you into your Account during the twelve (12) months preceding the claim.
12.4. Nothing in these Terms shall exclude or limit the Casino’s liability for death or personal injury caused by its negligence, fraud, or any other liability that cannot be excluded or limited under applicable Canadian law.
13. Dispute Resolution
13.1. If you have a complaint or dispute regarding any aspect of the Services, you should first contact our customer support team at [email protected] or by telephone at +1 416 555 0123. We will make reasonable efforts to resolve your complaint promptly and fairly.
13.2. If a complaint cannot be resolved through the Casino’s internal process within a reasonable timeframe, you may escalate the matter to an independent alternative dispute resolution (ADR) body. Details of the applicable ADR provider will be communicated to you upon request.
13.3. These Terms are governed by and construed in accordance with the laws of the Province of Alberta and the federal laws of Canada applicable therein. Any legal proceedings arising from or relating to these Terms shall be brought before the courts of competent jurisdiction in the Province of Alberta.
14. Modifications to These Terms
14.1. GetSlots Casino reserves the right to amend, update, or modify these Terms at any time. Material changes will be communicated to registered Players through reasonable means, such as email notification or a prominent notice on the Site.
14.2. Continued use of the Site following any changes to these Terms constitutes your acceptance of the revised Terms. If you do not agree with the updated Terms, you must stop using the Site and close your Account.
14.3. It is your responsibility to review these Terms periodically to stay informed of any updates. The most current version of these Terms is always available at https://getslots-casino-canada.com/terms-conditions/.
15. Account Closure and Suspension
15.1. You may request to close your Account at any time by contacting customer support at [email protected]. Upon closure, any remaining balance in your Account (excluding active bonus funds subject to wagering requirements) will be made available for withdrawal, provided all verification requirements have been satisfied.
15.2. GetSlots Casino reserves the right to suspend or permanently close any Account at its sole discretion if it reasonably believes that you have breached these Terms, engaged in fraudulent or suspicious activity, or if closure is required to comply with legal or regulatory obligations.
15.3. Upon Account closure, whether initiated by you or the Casino, you will lose access to your Account and all associated data, subject to the Casino’s obligations to retain records as required by law.
16. Governing Law and Severability
16.1. These Terms and any dispute or claim arising from or in connection with them shall be governed by and construed in accordance with the laws of the Province of Alberta and the applicable federal laws of Canada.
16.2. If any provision of these Terms is found by a court or regulatory authority of competent jurisdiction to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.
16.3. The failure of the Casino to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.
17. Contact Information
If you have any questions, concerns, or complaints regarding these Terms, the Site, or any of the Services offered by GetSlots Casino, you may reach us through the following channels:
Email: [email protected]
Phone: +1 416 555 0123
Address: 400 4 Ave SW, Calgary, AB T2P 0J4, Canada
We aim to respond to all enquiries within 24 hours during regular business days.